Skills & Competencies for Workers' Compensation Manager

Workers' Compensation Manager job profile

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JOB SUMMARY for Workers' Compensation Manager

Responsible for developing, maintaining, and managing a company's workers' compensation program.

JOB RESPONSIBILITIES for Workers' Compensation Manager

Implements all matters of the program, including claim investigations, settlements, and litigation. Establishes standards and procedures for all matters relating to workers' compensation. Responsible for finding an insurance provider that meets organizational goals of employee coverage and cost effectiveness.

Workers' Compensation Manager SALARY RANGE

BASE 50%
$115,844
TOTAL 50%
$122,389
Job Level
M02
Job Code
HR09200350
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Workers' Compensation Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Workers' Compensation Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 general skills or competencies (Job family competencies) for Workers' Compensation Manager

1 Job Family Competencies – Benefit Programs
Proficiency Level -4
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Describes the process of designing employee benefits program.
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Level 2 Behaviors
(Light Experience)
Documents and maintain administrative procedure manuals for managing the benefit program.
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Level 3 Behaviors
(Moderate Experience)
Formulates a benefits plan program based on the results of employee needs assessment and gap analysis.
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Level 4 Behaviors
(Extensive Experience)
Facilitates employee benefit seminars and trainings for employees to ensure mutual understanding.
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Level 5 Behaviors
(Mastery)
Develops communication strategies to ensure benefit programs are fully understood by stakeholders.
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2 Job Family Competencies – Compensation Management
Proficiency Level -3
Skill definition-Managing and determining the salary, bonuses, and benefits to ensure competitive and appropriate compensation for employees.
Level 1 Behaviors
(General Familiarity)
Explains the fundamentals and principles of employee compensation management.
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Level 2 Behaviors
(Light Experience)
Conducts compensation research to adapt and update best practices in compensation management.
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Level 3 Behaviors
(Moderate Experience)
Helps in interpreting salary survey results to support the management of compensation programs.
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Level 4 Behaviors
(Extensive Experience)
Drafts plans of compensation initiatives to ensure successful execution of employee compensation.
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Level 5 Behaviors
(Mastery)
Develops and administers effective compensation programs under our organization's reward strategy.
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3 Workers' Compensation Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Workers' Compensation Manager
Proficiency Level - 4
5 Competency for - Workers' Compensation Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Workers' Compensation Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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2 Core Competencies – Risk Management
Proficiency Level -4
Skill definition-The identification, evaluation, and prioritization of various risks, followed by controlling practices to minimize any adverse impact.
Level 1 Behaviors
(General Familiarity)
Illustrates the necessity and benefits of active risk management.
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Level 2 Behaviors
(Light Experience)
Conducts regular risk reviews of our business value streams and reports results to management.
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Level 3 Behaviors
(Moderate Experience)
Implements latest policies, procedures, and initiatives to manage risks.
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Level 4 Behaviors
(Extensive Experience)
Develops risk identification and quantification approaches to guide the risk management practices.
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Level 5 Behaviors
(Mastery)
Designs and develops organizational risk management strategy to align with organizational strategy.
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3 Workers' Compensation Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Workers' Compensation Manager
Proficiency Level - 4
5 Competency for - Workers' Compensation Manager
Proficiency Level - 5

Summary of Workers' Compensation Manager skills and competencies

There are 0 hard skills for Workers' Compensation Manager.
6 general skills for Workers' Compensation Manager, Benefit Programs, Compensation Management, Diversity and Inclusion, etc.
9 soft skills for Workers' Compensation Manager, Business Process Improvement, Risk Management, Planning and Organizing, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Workers' Compensation Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Risk Management, and be skilled in Planning and Organizing.

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